Nelson Commercial Services
ABN: 66 680 757 742
Nelson Commercial Services is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We may collect personal information including, but not limited to:
- Name
- Contact details (e.g., phone number, email address)
- Property or business address
- Service preferences and feedback
- Payment details (if applicable)
This information is typically collected when you:
- Contact us via phone, email, or through our website
- Request a quote or book a service
- Interact with us on social media
- Provide feedback or testimonials
2. Use of Personal Information
We use your personal information to:
- Provide quotes and deliver our services
- Communicate with you about bookings or enquiries
- Improve our services and customer experience
- Maintain records and comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Service providers who assist in delivering our services (e.g., subcontractors)
- Payment processors, where necessary
- Government authorities when legally required
All third parties are required to handle your information securely and only for the purpose for which it was provided.
4. Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorized access, or disclosure. This includes the use of secure systems and up-to-date software.
5. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated. To do so, please contact us using the details below.
6. Cookies and Website Analytics
Our website may use cookies to improve user experience and collect basic site usage data. You can disable cookies in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Nelson Commercial Services
ABN: 66 680 757 742
Email: Enquiries@nelsoncommercial.com.au
Phone: 1800 635 766